FAQS

VanRack fully appreciate that you may have a question regarding your van rack / storage solution or any special requirements / modifications that may need to be undertaken. We’ve therefore provided some FAQs / Frequently Asked Questions along with answers that you may find helpful…

The shelving units are packed as fully assembled units with the side panels and Kick plate (when supplied) provided loose. The shelves will then simply need bolting between side panels and the kick plate screw attached ready for installing into the van.

A full set of fixings is included with each rack including the neccessary steel cleats to attach the rack to the van.

For more details, please Contact Us

Fixings Included

We aim to ship standard products within 3 working  days of receiving an order which are shipped by overnight carrier. Sometimes this may be less, however the nature of the business means that at peak times this may fluctuate. We do try very hard to help whenever possible so we suggest if you have an urgent requirement please contact us so we can try to help.

Yes, we offer a full consultation and design service to tailor products to specific needs. Further details are available on request.

Bespoke Racking

A single 3 tier rack weighs between 20kg and 30kg depending on the size.

Yes, there is the option at checkout to choose to collect, you will be advised by email when your order is complete and ready to collect.

All prices quoted are Inclusive of VAT.

The Saturday delivery is a premium option to cater for customers specific circumstances. Normally unless expressly agreed, an order must be received by Wednesday at 5PM to qualify for a Saturday delivery of the same week. At peek times this may vary and we reserve the right to extend the delivery schedule but will advise accordingly.

ASK A QUESTION
If you have a question for us that has not covered, please feel free to submit a quick question and we’ll en-devour to answer your query as soon as possible. We may even feature your question on our FAQs page if we feel it would be useful to other customers.